#live-chat{margin-top:2rem;border-top:1px solid #b6b9ae;padding-top:1.5rem}
#live-chat [hidden],.chat-staff-layout [hidden]{display:none!important}
.chat-transcript{list-style:none;padding:0;display:grid;gap:.8rem;max-height:28rem;overflow:auto}
.chat-transcript li{max-width:90%;padding:.75rem 1rem;border-radius:1rem;background:#e8eee8;color:#19352e}
.chat-transcript .chat-staff{margin-left:auto;background:#d3e5e0}
.chat-transcript p{white-space:pre-wrap;overflow-wrap:anywhere;margin:.3rem 0}
.chat-transcript time{font-size:.75rem;opacity:.75}
.chat-staff-layout{display:grid;grid-template-columns:minmax(14rem,25rem) minmax(0,1fr);gap:1.5rem;padding:2rem;max-width:90rem;margin:auto}
.chat-staff-layout>aside,.chat-staff-layout>section{background:#fff;color:#19352e;padding:1.25rem;border-radius:1rem;min-height:65vh}
.chat-staff-layout #chat-list{display:grid;gap:.4rem}
.chat-thread{display:block;width:100%;text-align:left;padding:.8rem;border:1px solid #b6b9ae;background:#f8faf8;border-radius:.5rem;cursor:pointer}
.chat-thread[aria-current=true]{border-color:#246e5c;background:#e8eee8}
.chat-staff-layout form{display:grid;gap:.8rem}
.chat-staff-layout textarea{display:block;width:100%;min-height:5rem}
@media(max-width:700px){.chat-staff-layout{grid-template-columns:1fr;padding:1rem}.chat-staff-layout>aside,.chat-staff-layout>section{min-height:unset}}

.instant-answer{margin-top:1.5rem;padding-top:1rem;border-top:1px solid #91adb7}.instant-answer summary{cursor:pointer;font-weight:700;color:#0a5279}.instant-answer #public-agent{margin-top:1rem}

@media (max-height:500px) and (orientation:landscape){#agent.detail-panel:target{display:block!important;padding:46px 18px 12px!important}#agent .section-heading{margin:0 0 6px}#agent .section-heading h2{font-size:1.45rem}#agent .section-heading p{display:none}#agent .agent-conversation .control-help{margin:0 0 5px}#agent .agent-form{gap:5px}#agent .agent-form textarea{height:48px;min-height:48px;padding:7px}#agent .agent-actions{margin:0}#agent .agent-actions button{min-height:38px;padding:6px 12px}}